Explore the role of quality leadership in fostering a culture of safety and quality within organizations from the boardroom to front-line employees.

KEY TOPICS: (tentative)

• High reliability & organizational culture
• Making the business case for quality
• Building a Culture of Quality: Roles, Accountability, and Integration Across the Health Plan
• Panel representation from diverse organizations
• Workplace Violence and staff safety
• Psychological Safety: Built or Broken in Everyday Moments
• Action Planning through Breakout sessions

COST:
Active AzAHQ Members or active members of a current Healthcare Quality collective organization.    Registration closes 4/29/26.

Members:
By      April 9, 2026  – $150
After   April 9, 2026 – $250
Non-members:
By       April 9, 2026 – $200
After    April 9, 2026 – $300

NOTE: Collective organization active members – enter a coupon code (obtain from your parent organization) to reduce registration to AzAHQ member rate.

FEATURED SPEAKERS:

• Jessica Muratore, MPA Principal and Consultant (Muratore Advisory Services)
• Richard Priore (Excelsior Consulting)
• Keith Chartier ( HSAG and AzAHQ)
• Judy Henderson (Mayo & AzAHQ)
• Richard Parker (ACHC)
• Toni Yubeta (Mayo)
• Chris Schueler (Mayo)
• Sheila Stevens (Mayo)
• Nina Spears (Mayo)

CE: Will be submitted to NAHQ for approval of 6.25 hours CPHQ CE credit.

HQ COMPETENCY FRAMEWORK DOMAINS:

• Quality Leadership and Integration
• Performance and Process Improvement
• Health Data Analytics
• Patient safety
• Quality Review and Accountability